Student Support Analyst (3 Months Contract)

1 What You'll Do

• Follow up to existing and potential users to present our product and service offering by call and WhatsApp.
• Provide excellent service to guide student’s applications, via both online or on-the-ground acquisition effort.
• Assist students to get the loan (or Danacita’s other products) in accordance with Danacita’s operational policy. Successful loan activation will be the main, expected key result.
• Gather and document customer information and interaction in the database.

2 Qualifications

• Willing to work on a contract basis for 3 months.
• Have a background at least 1 year of working experience in telesales/sales but fresh graduates are also welcomed.
• Domiciled in JABODETABEK.
• Ambitious and target oriented.
• Attention to detail and high level of accuracy.
• Willing to work overtime to maximize service in assisting student to submit loan, especially during the peak-season: school’s payment deadline.
• Confident in engaging with our customers and can connect well with them by call, WhatsApp & in person.
• Able to understand and resolve issues frequently presented by our students and guarantors.
• Able to carry themselves professionally and communicate well as a representative of Danacita.
• Fast-learner and ready to live out our company values: Humble, Hungry and Mission-Driven.

Join us in making education affordable to youths in Southeast Asia. If you are excited, please send your resume to careers[at]danacita.com. Thank you.

3 Life At ErudiFi

Join us in making education affordable for youths in Southeast Asia!

ErudiFi is a technology company on a mission to build a better future for youths in Southeast Asia; the team consists of people who are humble, hungry, and mission-driven.

We are passionate about enabling access to equal opportunities through education. Our platforms include Bukas in the Philippines and Danacita in Indonesia.

Work at ErudiFi is mission-driven and collaborative. The collaboration of quality talented missionaries in this regional company will expose you to a high-end, fast-paced innovation with a promise to witness the impact of the work you’ll be championing for the mission.

Working at ErudiFi means you care about uplifting education in Southeast Asia, beginning in Indonesia and in the Philippines. This is a difficult mission ErudiFi has embarked on, but it only deserves the best people in it to help solve the problem.